Month: September 2019

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Franchise World Link and BQB are partnering to help Global Franchises deliver exceptional customer experiences.

It all started 2 years ago when Olivier Guerrero, CEO of Franchise World Link Group and myself were seating opposite to each other at the Retail & Franchise Forum in Casablanca. Having had a casual conversation about what FWL do, I followed up and just said, what about the Philippines, everyone is talking about that …

Franchise World Link and BQB are partnering to help Global Franchises deliver exceptional customer experiences. Read More »

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BQB’s Diary – 10 years in 10 weeks: 2017 – Always learning and developing to progress…

Having developed my Mystery Shopping and Customer Experience Franchise opportunity I now had to try to sell it. Franchising a whole new world and I spent several weekends in the UK trooping along the National Franchise shows. I also became a Member of the EWIF (Encouraging Women in Franchise Association) which brought me a lot …

BQB’s Diary – 10 years in 10 weeks: 2017 – Always learning and developing to progress… Read More »

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