Author

/Author
Author 2018-11-30T10:55:17+00:00

thriving-by-caring-customer-service-culture-book

Thriving by Caring

10 business leadership principles for exponential growth in the 21st Century through a Caring Service Culture.

Prospérer-en-étant-attentionné-couverture-devant

Prospérer en étant attentionné

10 principes stratégiques pour une croissance exponentielle des affaires au 21e siècle, en encourageant une Culture de Service Attentionnée

thrive-with-the-hive-delivering-exceptional-customer-service

Thrive with The Hive

10 simple steps to follow to deliver exceptional customer service consistently, putting the customer at the heart of everything we do and creating a service culture.