Check out my latest BLOGS and VLOGS, from my interview with the experts to top Customer Service Tips, let me share my passion for Customer Service with you…

March 2019

#CXbuzz Q8. Do you have a yearly customer experience training strategy?

By Claire Boscq-Scott| 2019-03-14T14:55:06+00:00 March 18th, 2019|Tags: #business, #BusinessBuzz, #caring, #CaringServiceCulture, #Culturetransformation, #customerservice, #CX, #experienceclient, #GlobalGurus, #Strategy, #talktocbs, Leadership|

Here is my answer A8.... Take our CX Diagnostic assessment https://t.co/JD4k2OMxL7 #CXDiagnostic #talktocbs #CaringServiceCulture #EmployeeEngagement #Training #Strategy #culturetransformation #business #leadership #Business

#CxBuzz Q7. Do you know your monthly employees attendance rate?

By Claire Boscq-Scott| 2019-03-12T11:29:42+00:00 March 12th, 2019|Tags: #BoardofDirector, #business, #BusinessBuzz, #caring, #CaringServiceCulture, #Culturetransformation, #customerservice, #CX, #experienceclient, #GlobalGurus, #NED, #talktocbs, Leadership|

Here is my answer A7.... One of your KPIs (Key Performance Indicators) could be your attendance rate, you normally hear people talk about absenteeism rate, which is a really negative way to look at this, [...]

Q5. Do you have an internal and external customer agenda around your board table or during your management meetings?

By Claire Boscq-Scott| 2019-03-06T12:09:15+00:00 March 6th, 2019|Tags: #BoardofDirector, #business, #BusinessBuzz, #caring, #CaringServiceCulture, #Culturetransformation, #customerservice, #CX, #experienceclient, #GlobalGurus, #NED, #talktocbs, Leadership|

Take our CX Diagnostic assessment https://t.co/JD4k2OMxL7 #CXDiagnostic #talktocbs #CaringServiceCulture #boardofdirectors #NED #centricity #culturetransformation #business #leadership #agenda

Manila Special Offers
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Manila Special Offers

Special Offer

Manila Special Offers

By Claire Boscq-Scott| 2019-03-12T13:33:51+00:00 March 1st, 2019|Tags: #business, #StartUp, #Startupbox|

MANILA SPECIAL OFFERS Effective Employee & Customer Centric Leadership Seminar 15% discount Join me for this special event at The Fairmont Hotel, in Makati, click here for the full event details... 5.00pm – 6.30pm Arrival [...]

#CXBuzz Q.4 Do you have business values?

By Claire Boscq-Scott| 2019-03-01T08:40:19+00:00 March 1st, 2019|Tags: #business, #BusinessBuzz, #caring, #CaringServiceCulture, #customerservice, #CX, #experienceclient, #GlobalGurus, #Knowyourcustomer, #LiveVideo, #talktocbs, #ThrivingbyCaring|

Take our CX Diagnostic assessment https://t.co/JD4k2OMxL7 #CXDiagnostic # talktocbs #CaringServiceCulture #customerexperience #productivity #Values #Business #leadership

Living authentically your values and culture
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Living authentically your values and culture

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Living authentically your values and culture

By Claire Boscq-Scott| 2019-03-01T10:35:30+00:00 February 22nd, 2019|Tags: #Authenticity, #business, #CaringServiceCulture, #culture, #values|

Living authentically your values and culture I am absolutely delighted to be asked by Claire to share my thoughts on Organisational Culture. The culture of an organisation defines who you are and what you [...]

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Check out my latest BLOGS and VLOGS, from my interview with the experts to top Customer Service Tips, let me share my passion for Customer Service with you…

March 2019

February 2019

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