Blog

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Blog 2019-07-26T08:18:08+00:00
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Check out my latest BLOGS and VLOGS, from my interview with the experts to top Customer Service Tips, let me share my passion for Customer Service with you…

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BQB’s Diary – 10 years in 10 weeks: 2019 Celebrating a decade

Wow, 2019 started with some mind-blowing news, when I received an email to announce that I was listed No 5 on the Global Customer Service Guru List. I was listed in 2018, No 13, but [...]

By | September 16th, 2019|Tags: , , , , , , |

Special OFFER BQB CX Environment Psychology Strategy

Launch Offer 50% BQB CX Environment Psychology Strategy Yes, you have read correctly, this offer is only valid until 17th September and will be giving you 50% discount off the BQB CX Environment Psychology Strategy [...]

By | September 10th, 2019|Tags: , , , , , , |

BQB’s Diary – 10 years in 10 weeks: 2018 – Globetrotting

The year started with a trip to Morocco to attend and speak at the Retail and Franchise Forum, the very first Franchise Conference in North Africa, met some incredible people and also was taking out [...]

By | September 9th, 2019|Tags: , , , , , , |

BQB’s Diary – 10 years in 10 weeks: 2017 – Always learning and developing to progress…

Having developed my Mystery Shopping and Customer Experience Franchise opportunity I now had to try to sell it. Franchising a whole new world and I spent several weekends in the UK trooping along the National [...]

By | September 2nd, 2019|Tags: , , , , , , |

BQB’s Diary – 10 years in 10 weeks: 2016 Giving birth

The year started with launch of my very first book: Thrive with the hive. 3 years in the making, I finally pressed the publish button and 418 pages later, I was self-publishing my first book [...]

By | August 26th, 2019|Tags: , , , , , , |

BQB’s Diary – 10 years in 10 weeks: 2015 Loving the Queen

Well, nowadays I am not sure if this little Queen is like me or I am like her… I am loving the new brand Busy Queen Bee and Steve from STS Graphic and Phil from [...]

By | August 19th, 2019|Tags: , , , , , , |