Customer Centricity

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Retaining & Nurturing Customers, isn’t it what we all want in business?

It costs seven times more to acquire a new customer than to retain an existing one. Your customers are the most important piece of your business. No customer means no business. The more loyal the customers feel to your brand, the more likely they are to buy from you, return to you and recommend you. Of course, increasing …

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When every single customer is even more important than ever

During those challenging times when every single customer is even more important than ever, we are going to rethink about the ways we run our businesses, how we fit in our society and the meaning of our lives, but if you continue to care for your customers and employees and put them in the centre …

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The Busy Queen Bee Jetsetter, London

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Is your vision helping you deliver exceptional customer service?

I am actually looking at 2017 business strategy and asked myself where am I going? Where do I really want to be by the end of 2017? So, I started to work on my vision and as I was talking around to other people, I realised that many small and large businesses don’t necessarily have …

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Business Feng Shui

Access your 3 Smart Shui Moves to improve your performances

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