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October 2020

8th Mystery Shopping Day & 1st Customer (CX) Employee Experience (EX) Day

October 8 @ 8:00 am - 3:00 pm
Crystal Palace, Ljubljana Ljubljana Slovenia + Google Map

  Book your date for the 8th Mystery Shopping Day & 1st Customer (CX) Employee Experience (EX) Day, which will be held on Thursday 8th October in the Crystal Palace in Ljubljana. 8th MYSTERY SHOPPING DAY & 1st CUSTOMER (CX) PROGRAM - EMPLOYEE (EX) EXPERIENCE DAY Ljubljana, BTC Crystal Palace,  Topic: CUSTOMER MAPPING - Advanced Approaches for the New CX Period 08.30 - 09.00 - Registration and networking with coffee 09.00 - 09.20 - Opportunities, Trends and Challenges of Customer Mapping, Managing the Purchasing Experience…

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