Sharing my passion with CX with like-minded people, listen out...
Listen to my Podcast and interviews from experts as I share my passion for Employee and Customer Experience and more. Feel free to comments and send me feedback.
Intrinsic motivation for extrinsic results - Claire Boscq-Scott on Engati CX
IN THIS EPISODE, we are joined by Claire Boscq-Scott, founder of the Busy Queen Bee. Claire talks about Intrinsic motivation for extrinsic results on Engati CX. He says AI and tech are incredible ways to understand customers, build conversations, and personalize data. Technology is incredible, but it will not replace humans. Tech should be used as much as possible, but the human touch is very important and both should work in a combined way.
EP11 Bringing More Care into Your Business with Claire Boscq-Scott
CXChronicles Podcast Episode 52 with Claire Boscq-Scott Global Customer Service Guru
#79: Customer and Employee Experience with Claire Boscq-Scott
Trevor Lee is joined today by Claire Boscq-Scott who is a Customer & Employee Experience Expert. Claire talks about how increasing employee engagement and customer loyalty will help generate revenues. Claire is a global speaker and shares in the podcast 4 top tips to help your business increase its customer and employee engagement.