Philippine Leaders, are you ready to increase your profit by truly caring for your employees and customers? With disturbing employees engagement figures published in by Deloitte, where 88% of all people who work in this U.S feel they work for an organization that does not care about them, and three out of four are disengaged [...]
Living authentically your values and culture I am absolutely delighted to be asked by Claire to share my thoughts on Organisational Culture. The culture of an organisation defines who you are and what you stand for. I’m excited by leaders who authentically live the values and culture of their organisation. It gives permission [...]
Take our CX Diagnostic assessment https://t.co/JD4k2OMxL7 #CXDiagnostic # talktocbs #CaringServiceCulture #customerexperience #productivity #Knowyourcustomer #Assess #leadership
Take our CX Diagnostic assessment https://t.co/JD4k2OMxL7 #CXDiagnostic # talktocbs #CaringServiceCulture #customerexperience #productivity #employeeexperience #maps #leadership
#BusinessBuzz Sharing a few tips with you, if you you are contemplating writing a book and want to #selfpublish
#BusinessBuzz Yeah, I am just so thrilled to be launching my new book Thriving by Caring, only 10 weeks to write it, translate it in French and publish it, I have now the pleasure to share with you 10 Business leadership principles for exponential growth in the 21st Century, through a Caring Service Culture. [...]
#BusinessBuzz Why should you celebrate #CSWeek18 and how can you do this?? Make your customers and employees feel valued they will give you loyalty...
#BusinessBuzz Because delivering exceptional customer service isn't about one act, to deliver exceptional customer experiences, you need to feel good about yourself, so you can build rapport with people around you, feel good in your environment so you can have a thriving business...
#BusinessBuzz Quelle joie nous avons de vous annoncer le lancement de notre nouvelle Franchise dédiée à l'expérience client : The Busy Queen Bee Maroc Nous rejoingnons l'équipe de Claire Boscq-Scott, qui est basée à Jersey, pour accompagner à la performance de nos opérateurs retail au Maroc a améliorer et perfectionner leur service clientèle. Nous [...]
#BusinessBuzz A special celebration, sharing with you my 9 years of business... Want to receive a FREE copy of my E-Book when launching in October?? Enter your details here... Or you can download your copy of Thrive with the hive.