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Building a profitable Employee and Customer Centric Business Masterclass

Because having a thriving business is as simple as: Happy Employees + Happy Customers = happy bottom line and thriving business, right? But, it doesn’t mean it is that simple… so, I am on a mission to help businesses thrive and spiral up their profit in delivering exceptional customer experiences consistently engaging their employees and …

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emotional-connection-customer-experience-claire-boscq-scott-EX-expert

Creating Sensorial Experiences to connect with our customers at an emotional level

Ever faster change, greater customer choice and channel proliferation are realities every business faces today. In this still challenging time, developing an exceptional brand which will differentiate to the competition is more crucial than ever; businesses need to focus their attention across multiple touch-points, EX (Employee eXperience), CX (Customer eXperience)  & SX (Sensorial eXperience) to …

Creating Sensorial Experiences to connect with our customers at an emotional level Read More »

Building and profiting from being Employee and Customer Centric Masterclass

Because Employee and Customer Experience is simple, as simple as: Happy employees + Happy customers = happy bottom line and a thriving business, right? But it doesn’t mean it is… so, I am on a mission to help businesses thrive and spiral up their profit in delivering exceptional customer experiences consistently engaging their employees and …

Building and profiting from being Employee and Customer Centric Masterclass Read More »

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Business Feng Shui

Access your 3 Smart Shui Moves to improve your performances

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