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Building a profitable Employee and Customer Centric Business Masterclass

Because having a thriving business is as simple as: Happy Employees + Happy Customers = happy bottom line and thriving business, right? But, it doesn’t mean it is that simple… so, I am on a mission to help businesses thrive and spiral up their profit in delivering exceptional customer experiences consistently engaging their employees and …

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8th Mystery Shopping Day & 1st Customer (CX) Employee Experience (EX) Day

  Book your date for the 8th Mystery Shopping Day & 1st Customer (CX) Employee Experience (EX) Day, which will be held on Thursday 8th October in the Crystal Palace in Ljubljana. 8th MYSTERY SHOPPING DAY & 1st CUSTOMER (CX) PROGRAM – EMPLOYEE (EX) EXPERIENCE DAY Ljubljana, BTC Crystal Palace,  Topic: CUSTOMER MAPPING – Advanced Approaches for …

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When every single customer is even more important than ever

During those challenging times when every single customer is even more important than ever, we are going to rethink about the ways we run our businesses, how we fit in our society and the meaning of our lives, but if you continue to care for your customers and employees and put them in the centre …

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Building and profiting from being Employee and Customer Centric Masterclass

Because Employee and Customer Experience is simple, as simple as: Happy employees + Happy customers = happy bottom line and a thriving business, right? But it doesn’t mean it is… so, I am on a mission to help businesses thrive and spiral up their profit in delivering exceptional customer experiences consistently engaging their employees and …

Building and profiting from being Employee and Customer Centric Masterclass Read More »

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Business Feng Shui

Access your 3 Smart Shui Moves to improve your performances

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