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Customer Experience Practitioner Masterclass Philippines

Are you an employee looking for a new career? Do you want to develop your skills? Are you passionate about Customer Experience Or perhaps you are a company who is looking at developing their CX team? Would becoming a Customer Experience Pro interest you?   According to Harvard Business, as one of the top three [...]

Customer Experience Practitioner Masterclass Philippines 2019-07-18T07:44:35+00:00

I have fallen in love again!!

I HAVE FALLEN IN LOVE AGAIN!! There must be something very attractive about islands as I return from Manila, in the Philippines, and after fallen in love with Jersey about 25 years ago, I return with my heart buzzing of excitement after discovering Manila. OK, there are a few differences; Jersey is 119.5 km², where Metro [...]

I have fallen in love again!! 2019-04-26T09:43:16+00:00

Effective Employee & Customer Centric Leadership Seminar

Philippine Leaders, are you ready to increase your profit by truly caring for your employees and customers? With disturbing employees engagement figures published in by Deloitte, where 88% of all people who work in this U.S feel they work for an organization that does not care about them, and three out of four are disengaged [...]

Effective Employee & Customer Centric Leadership Seminar 2019-03-06T12:19:47+00:00