#measuring

/Tag:#measuring

An Asia Speaking tour awakening all senses…

Yesterday a good friend of mine asked me if I have landed back to Jersey yet?? Well, I have to admit probably not… this November’s speaking tour has been for sure one I won’t forget for a while… It started with flying with Emirate, which I hadn’t flown with before, from the attention to details [...]

An Asia Speaking tour awakening all senses… 2019-12-01T12:17:56+00:00

Mystery Shopping: an outsourced job

“What gets measured, gets done” Tom Peters When location, pricing, and product/services are no longer unique, service is the only differentiator and key to success or failure. Therefore you need to ensure that at all time your service delivery is consistent throughout of all your branches and your brand story is not damaged. Measuring your [...]

Mystery Shopping: an outsourced job 2019-11-17T02:38:56+00:00