#Mysteryshopping

/Tag:#Mysteryshopping

An Asia Speaking tour awakening all senses…

Yesterday a good friend of mine asked me if I have landed back to Jersey yet?? Well, I have to admit probably not… this November’s speaking tour has been for sure one I won’t forget for a while… It started with flying with Emirate, which I hadn’t flown with before, from the attention to details [...]

An Asia Speaking tour awakening all senses… 2019-12-01T12:17:56+00:00

Mystery Shopping: an outsourced job

“What gets measured, gets done” Tom Peters When location, pricing, and product/services are no longer unique, service is the only differentiator and key to success or failure. Therefore you need to ensure that at all time your service delivery is consistent throughout of all your branches and your brand story is not damaged. Measuring your [...]

Mystery Shopping: an outsourced job 2019-11-17T02:38:56+00:00

Business Buzz GDPR

The HOT topic of the moment, GDPR, what, why and how, my expert Tim Rogers is sharing his 3 tips to be ready for 25th May and some extra, extra top tips too... because at the end of the day being compliant means your customers will trust you and build even stronger relationship with [...]

Business Buzz GDPR 2018-05-14T18:19:55+00:00

Business Buzz Mystery Shopping

Do you know what is happening in your business when you are not in? Mystery Shopping is a fabulous tool to measure the service delivered, celebrate success and identify gaps...

Business Buzz Mystery Shopping 2018-05-09T15:25:15+00:00

How to… buy the right Franchise for you – Step 10 The Launch

10 Steps to "Buying the right Franchise for you." Franchising is a safe but exciting way to start your own business, with the support of the Franchisor you will never be alone on the business journey which can sometimes be scary but you do need to make sure you pick right one for [...]

How to… buy the right Franchise for you – Step 10 The Launch 2017-10-30T09:21:04+00:00

How to… buy the right Franchise for you – Step 9 Training

10 Steps to "Buying the right Franchise for you." Franchising is a safe but exciting way to start your own business, with the support of the Franchisor you will never be alone on the business journey which can sometimes be scary but you do need to make sure you pick right one for [...]

How to… buy the right Franchise for you – Step 9 Training 2017-10-19T06:32:44+00:00

How to… buy the right Franchise for you – Step 8 Signing the Franchise Agreement

10 Steps to "Buying the right Franchise for you." Franchising is a safe but exciting way to start your own business, with the support of the Franchisor you will never be alone on the business journey which can sometimes be scary but you do need to make sure you pick right one for [...]

How to… buy the right Franchise for you – Step 8 Signing the Franchise Agreement 2017-10-11T18:59:21+00:00

How to… buy the right Franchise for you – Step 7 It’s time to take your decision

10 Steps to "Buying the right Franchise for you." Franchising is a safe but exciting way to start your own business, with the support of the Franchisor you will never be alone on the business journey which can sometimes be scary but you do need to make sure you pick right one for [...]

How to… buy the right Franchise for you – Step 7 It’s time to take your decision 2017-10-11T18:59:21+00:00

Celebrating 8 years in business – A Queen with a BIG vision

Happy 8th Birthday to me... Whilst working at L’Horizon Hotel & Spa we had monthly mystery guest visits from a UK company and I realised there was a gap in the market for a similar service with local knowledge. This excited me and gave  me the impetus to leave my secure job to pursue [...]

Celebrating 8 years in business – A Queen with a BIG vision 2017-10-11T18:59:21+00:00

How to… buy the right Franchise for you – Step 6 Time to meet

10 Steps to "Buying the right Franchise for you." Franchising is a safe but exciting way to start your own business, with the support of the Franchisor you will never be alone on the business journey which can sometimes be scary but you do need to make sure you pick right one for you. [...]

How to… buy the right Franchise for you – Step 6 Time to meet 2017-10-11T18:59:21+00:00