Third Momentum, why I said yes!

I have to say, this week has been mind-blowing… talk about taking a decision which is going to change the course of your life, well, that’s what happened to me!

As many businesses, the last 18 months have been an incredible challenge, having decided to close my Mystery Shopping operation and concentrate on speaking and consulting; I managed to publish my third book, The Secret Diary of a Mystery Shopper, which got to No 1 on Amazon Best Seller, spoke in over 20 different countries without moving from office chair and launched my BizShui Method

My purpose has always been to inspire businesses to thrive by delivering exceptional customer experiences. And by running my own business, which I have done for the last 12 years, has enabled me to help several businesses, however, would it not be incredible to be able to make a real difference, and not only helping hundreds of businesses but also a whole community!

So, my third momentum… yes, I said yes, and it is an immense honor that, this week, I will be joining the Jersey Hospitality Association as the new Chief Executive Officer to inspire its members to thrive. Following the unprecedented challenges the hospitality industry has had to cope with, I am looking forward to bring my passion for the hospitality and our beautiful island of Jersey to the members.


Now being part of the association I can now help over 230 members from more than 300 venues in Jersey in the hotel, restaurant, events, travel and other associated sectors.


My 4 pillars to move forward will be

– RE-Vive our Profile

– RE-Boost our Profit

– RE-Ignite our People

– RE-Inforce our Partnerships


It is with this 4 pillars in mind that I wish to bring my energy to work together with members, stakeholders, government and our local community to bring back our hospitality industry to thrive, because; Together we can!



8 thoughts on “Third Momentum, why I said yes!”

  1. How exciting, Claire! When you are in a total alignment then everything comes to you so effortlessly! You are the proof of a true professional who follows their passion!

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