Thriving by Caring

/Thriving by Caring
Thriving by Caring 2018-10-12T08:19:50+00:00

Prospérer-en-étant-attentionné-paillon

Thriving by Caring

10 business leadership principles for exponential growth in the 21st Century through a Caring Service Culture.

We are entering a new era. It is time to start evolving into the next phase of higher consciousness, where businesses must be accountable for their people and their environment. Business leaders must start bringing a more caring energy into their businesses.

In this book, Claire Boscq-Scott, AKA The Busy Queen Bee, outlines her ten strategic leadership principles to successful growth through a Caring Service Culture; to start changing the service delivering by bringing more care to everything leaders do, meaning being more compassionate, developing better communication, supporting and engaging their employees; nurturing, valuing and guiding their customers through their journey in a creative and inspiring way at an emotional level.

Providing an unforgettable experience every time customers walk through your doors must become a necessity and this can only be done by giving employees a place where they can feel a part of, they are engaged and empowered which ultimately will help businesses increase their profit and reach their higher mission.

 


What do the experts say about it…

alain-dubreuil-mspa-governo

‘Ma vision de l’entreprise a toujours été d’aider les entreprises à prospérer et à accroître leur rentabilité en leur offrant une ‘expérience client’ exceptionnelle’. Claire Boscq-Scott, dans son nouveau livre ‘Prospérer en étant attentionné’ nous donne ses clés pour atteindre cet objectif au travers de 10 principes stratégiques encourageant une Culture de Service Attentionnée. Son livre fourmille de conseils pratiques portés par un enthousiasme et une énergie convaincants. Vous découvrirez comment être, comme elle, un ‘radiateur’ !

Un livre dynamique, concret, optimiste auquel on pourra se référer sans cesse pour ne jamais oublier de porter son attention … aux attentions !

Alain Dubreuil, MSPA Europe/Africa Governor

chip-bell-thriving-by-caring-recommendation

“The core of great customer service is caring.  Finally, a book that provides all the why’s, what’s, and how to’s of caring in action.  Thriving By Caring is your “caretaking” toolbox filled with poignant examples, powerful insights, and practical techniques.  Read it!  Your customers will thank you.” –

Chip R. Bell, author of Kaleidoscope:  Delivering Innovative Service That Sparkles.



Where can you buy the book…

leanpub-publisher-claire-boscq-scott

lulu-publisher-prosperer-en-etant-attentione

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