Claire Boscq-Scott Employee and Customer Experience Keynote Speaker
Hi Claire Boscq-Scott here, how would you like to thrive by genuinely taking care of your employees so they can deliver exceptional customer experiences?
Just by optimizing your business environment, you will improve your employee well-being, their productivity and engagement which will drive your customer loyalty, ultimately your profitability!
Here is my number +44 7797828950, call me so I can inspire you, enthuse you and empower you to take action to bring more care into what you do…
It is your responsibility to create safe, healthy and inspiring spaces that are human-centric, to nurture your employees wellbeing and customer loyalty.
By blending the ancient Feng Shui principles with the modern business needs you can make small changes in your environment which will affect performances.
Your employees State of Being will affect how they think, feel and behave. Let’s work together to help your employees experience be the best you can give them. Showing your employees how new techniques to reduce emotional and mental stress and increase their happiness, performances and your service delivery .
Online and onsite, one-to-one or group coaching and training courses are available to support your employee to thrive
Check out BQB CX Institute platform
Sharing my energy, passion, creativity and know-how when it comes to Mystery Shopping & Customer Experience, to improving your customer loyalty.
In English or in French you can be sure you will be enthused, wowed and equipped to make game-changing decisions in their businesses.
How Employee & Customer Centric are you? Take our assessment for FREE –CLICK HERE
Books, Blogs, Vlogs, Podcasts, Experts Interviews
True Customer Service Stories through the eyes of a secret shopper:
The Good, The Bad and The Exceptional…
10 business leadership principles for exponential growth in the 21st Century through a Caring Service Culture.
Check out all of my collection of products and start your sensorial experience…
“We recently had the pleasure of Claire leading a session for our managers on how to network effectively. Claire’s delivery of this key business skill to be wholly interactive and engaging and she had us all buzzing in no time. The team left the session feeling inspired and, as a business, we know that some of the team had developed new techniques whilst others have honed their expertise in this area.”
Originally from France, I have lived in Jersey, Channel Islands, since 2000, I capitalised on the experience gained in my hospitality career and set up my own business, in 2009, The Busy Queen Bee.
My vision since I started the business has always been the same: inspiring businesses to thrive by delivering exceptional customer experiences… read more…