Blending Customer Service & Feng Shui to inspire businesses and its people to thrive

Increase profitability by optimizing workplaces to drive employee performance and customer loyalty

Access your 3 Smart Shui Moves to improve your performances!

#1 Woman Customer Service GLOBAL GURUS
#3 World's Customer Service Professionals for 2021

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Hi Claire Boscq-Scott here, how would you like to thrive by genuinely taking care of your employees so they can  deliver exceptional customer experiences?

Just by optimizing your business environment, you will improve your employee performance and  engagement which will drive your customer loyalty, ultimately your profitability!

Here is my number +44 7797828950, call me so I can inspire you, enthuse you and empower you to take action to bring more care into what you do…



Access your 3 Smart Shui Moves to improve your performances! 


Consulting as your personal Employee and Customer eXperience Adviser, working closely with you and your team to enhance your business environments with Business Feng Shui, to measure your employee performances with Mystery Shopping and increase customer loyalty through my Caring Service Culture programme.

How Employee & Customer Centric are you? Take our assessment for FREE –CLICK HERE


Bettering yourself and becoming the the best version of you, let me facilitate progression, empowering you and your team to transform your service delivery by giving them the tools they need to deliver exceptional customer experiences, build rapport and connect on an emotional level.

Online or onsite, find all the training courses you need to thrive in your business on our BQB CX Institute platform


Speaking and sharing my energy, passion, creativity and know-how when it comes to Mystery Shopping, Customer Service and Feng Shui, improving employee performances so they can deliver exceptional customer experiences.

In English or in French you can be sure your audience will be enthused, wowed and equipped to make game-changing decisions in their businesses.

Enthused audiences & worked with brands around the world...

Access your 3 Smart Shui Moves to improve your performances!

Books, Blogs, Vlogs, Podcasts, Experts Interviews

True Customer Service Stories through the eyes of a secret shopper:

The Good, The Bad and The Exceptional…

10 business leadership principles for exponential growth in the 21st Century through a Caring Service Culture.

10 simple steps to follow to deliver exceptional customer service consistently, putting the customer at the heart of everything we do and creating a service culture.

Listen to my Podcast

Listen to my Podcast and interviews with experts as I speak with like-minded people about Employee, Customer eXperience and more.

Read my Blogs

Check out my latest BLOGS and VLOGS, where I share my passion for Sensorial Experiences, Environment, People and Customers.


Check out all of my collection of products and start your sensorial experience…

EAU d’abeille

Your BEEjou Perfume, discover the story behind the creation of my perfume EAU d’abeille and order your bottle today…

Creating an Olfactive Experience in your work environment, alluring employees and customers on an emotional level…

Ambiance Perfume

Feng Shui Essentials

A handpicked selection of items to get you started on your Feng Shui Discovery… 


“We recently had the pleasure of Claire leading a session for our managers on how to network effectively. Claire’s delivery of this key business skill to be wholly interactive and engaging and she had us all buzzing in no time. The team left the session feeling inspired and, as a business, we know that some of the team had developed new techniques whilst others have honed their expertise in this area.”

My story

Claire Boscq-Scott

Originally from France, I have lived in Jersey, Channel Islands, since 2000, I capitalised on the experience gained in my hospitality career and set up my own business, in 2009, The Busy Queen Bee.

My vision since I started the business has always been the same: inspiring businesses to thrive by delivering exceptional customer experiences… read more…

Bring more 'Claire' into your business and
see how I can inspire you to take action to deliver exceptional customer experiences


Business Feng Shui

Access your 3 Smart Shui Moves to improve your performances

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