Claire Boscq-Scott Employee and Customer Experience Keynote Speaker
Hi Claire Boscq-Scott here, how would you like to thrive by genuinely taking care of your employees so they can deliver exceptional customer experiences?
Just by optimizing your business environment, you will improve your employee performance and engagement which will drive your customer loyalty, ultimately your profitability!
Here is my number +44 7797828950, call me so I can inspire you, enthuse you and empower you to take action to bring more care into what you do…
Consulting as your personal Employee and Customer eXperience Adviser, working closely with you and your team to enhance your business environments with Business Feng Shui, to measure your employee performances with Mystery Shopping and increase customer loyalty through my Caring Service Culture programme.
How Employee & Customer Centric are you? Take our assessment for FREE –CLICK HERE
Bettering yourself and becoming the the best version of you, let me facilitate progression, empowering you and your team to transform your service delivery by giving them the tools they need to deliver exceptional customer experiences, build rapport and connect on an emotional level.
Online or onsite, find all the training courses you need to thrive in your business on our BQB CX Institute platform
Speaking and sharing my energy, passion, creativity and know-how when it comes to Mystery Shopping, Customer Service and Feng Shui, improving employee performances so they can deliver exceptional customer experiences.
In English or in French you can be sure your audience will be enthused, wowed and equipped to make game-changing decisions in their businesses.
Enthused audiences & worked with brands around the world...
Books, Blogs, Vlogs, Podcasts, Experts Interviews
True Customer Service Stories through the eyes of a secret shopper:
The Good, The Bad and The Exceptional…
10 business leadership principles for exponential growth in the 21st Century through a Caring Service Culture.
Check out all of my collection of products and start your sensorial experience…
“We recently had the pleasure of Claire leading a session for our managers on how to network effectively. Claire’s delivery of this key business skill to be wholly interactive and engaging and she had us all buzzing in no time. The team left the session feeling inspired and, as a business, we know that some of the team had developed new techniques whilst others have honed their expertise in this area.”
Originally from France, I have lived in Jersey, Channel Islands, since 2000, I capitalised on the experience gained in my hospitality career and set up my own business, in 2009, The Busy Queen Bee.
My vision since I started the business has always been the same: inspiring businesses to thrive by delivering exceptional customer experiences… read more…